About Us
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About Us
About Us
Who we are and what we do?
We are a Professional Residential Cleaning Company
With more than 20 years of experience, DB Cleaning Services is a family owned and operated business, based in the greater Philadelphia, PA, priding itself on an outstanding record of reliable, affordable, quality service and attention to detail, you won't find anyone more dedicated to your cleaning satisfaction than we are. The team at DB Cleaning Services are licensed and insured, and C.O.R.E. training certified. DB is a proud partner of Cleaning for A Reason, which also supports women with cancer.
Our Philosophy
We are a family based company and we value Family Time. Let us clean the way and do all the hard work while we give you the freedom you deserve so you can focus on what really matters.
Our mission
Our mission as house cleaners is to offer honest, reliable and quality residential & commercial cleaning service. We treat each job with absolute individuality, taking special attention to details and acting accordingly. Our commitment to your satisfaction is the driving force behind everything we do.
Our Vision
Our vision is to embrace residential and commercial business with the highest quality, reliable and affordable services with 100% satisfaction guarantee and friendly customer support.
Our History
DB Cleaning Services was founded in 2003, in Philadelphia, PA by its owners Douglas and Brunna Dutra. The company is a family-operated business and it was composed by a team of two Residential Cleaners: Douglas & Brunna, which are now known by: DB Cleaning Services.
Douglas & Brunna dove into the Cleaning Industry and after working one year at local house cleaning jobs, they realized that the cleaning business was more than hard work because they were not just able to work together as husband and wife but also spend more time as a family. Being a job they both really enjoyed, took pride on, and most importantly, provided top-quality service for every customer. Douglas and Brunna took on the hard work and provided valuable free time to their clients to relax and enjoy with family and loved ones while appreciating a nice and clean atmosphere.
Their goal as cleaning professionals has been since it started to offer honest, reliable, affordable, and quality Residential & Commercial Cleaning Service to the greater Philadelphia area. Currently, with its wings spread, the company is providing services across the “Tri-State” Area of Pennsylvania, New Jersey, and Delaware. With 20+ years of experience, DB Cleaning Services has been attending the local demand priding itself on an outstanding record of reliable, affordable, quality service and attention to detail that you will not find any business more dedicated to your cleaning satisfaction.
From its humble origins as a team of two DB Cleaning Services in the early 2000s, the company now holds hundreds of clients and a team built of dedicated and core-trained professionals.
Quality Guarantee
We guarantee our work 100% at DB Cleaning Services, we are dedicated to exceeding our clients' expectations by delivering exceptional and high-value services consistently. We achieve this through continuous improvement of our processes and systems. This includes:
- Maintaining a shared quality vision and a focus on continuous improvement to our products, processes, and services;
- Understanding the requirements and meeting the needs of our clients;
- Improving client satisfaction and ensuring “ZERO” client complaints;
- Planning the production and achieving the same;
- Involving all employees in the delivery of quality products and services;
- Meeting all current requirements for national regulations;
- Providing comprehensive training to our staff on quality control, client interaction, and regulatory compliance to ensure excellence in every facet of our service.
Needless to say, all of our clients are extremely satisfied with our service. Our work is backed by a 100% satisfaction guarantee. If you are not completely satisfied with our service, we promise to address your concerns and re-clean the unsatisfactory areas within 24 hours at no extra cost.
To learn more about how we can enhance your environment, or to schedule a demonstration of our capabilities, please call us at (215) 253-6112. We look forward to serving you!
